We may ask to the user or person the following personal information from you while transacting through us:
Name, gender, age and date of birthAddress, email id, and phone numberIdentity proof- Passport Details (foreign citizen), Aadhar Card, Voter Id, Pan Card etc.
IP address, browser type and language, your access times
Information in any complaints you make
Feedback how you use our products and services
Analytics: Google Analytics, Facebook Ads and other social media tag.
• When you enquired to get the information about our tour/travel product(s) from our website or through our customer service team – by contact submission form in our website,email, letter,phone or in physical store.
• When you make reservation of our tour/travel product(s) from our website or through our customer service team – by contact submission form in our website,email, letter,phone or in physical store.
• When you register with us, subscribe to our newsletter, enter competitions, send us queries or register for promotions.
• When you take part in surveys or provide us your feedback about our company and our product.
• When you engage yourself with us in any online or offline event, promotions, page hosted by us on a third party platform or location.
• To reserve the tour/travel services for you.
• The banking information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways or the banks to take payment from you and pass it to Holy Tree Travel to reserve your services.
• Holy Tree Travel never ask any kind of banking information directly from you.
• Your data may be share with the third parties only for the purpose of processing 'Cash Back & Discounts' and Charge Backs, if applicable.
• Your personal information may be used to improve our product offering, development , and deliver products, services, content and promotion.
• Your personal data may be required for legal and regulatory requirements.
• Personal information may also be used internally for research, analysis and auditing.
• Personal information may use to send invitations or providing access to guests attending our events and webinars or our sponsored events.
• Competent authorities of Holy Tree Travel
• With the hotelier(s), transporter(s), tour guide(s) and other travel related service provider(s).
• Any other organization to whom we may transfer our rights and/or obligations under the Terms agreed between us and respective organization.
• Holy Tree Travel may share your personal information with those people who provide services such asextending credit, processing information, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys.
All payments on the www.holytreetravel.com site is SSL(Secure Socket Layer)secured. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The same process happens when you make travel purchases on the www.holytreetravel.com website.
We do not sell or trade upon any of your information without your consent.